A broken page, a complete website and a recurring task call for different arrangements. A small job starts with the specific problem and a finish line. A larger project needs a page plan and review points. Recurring help needs an agreed task list and available capacity.
- One useful fix
- A bounded issue, an agreed change, a check that it works.
- A substantial project
- A planned build with content, design, implementation and handover.
- Defined ongoing help
- An agreed cadence, task limits, review process and separately scoped additions.